Branch Operations Course

Starts from:Sun, February 7, 2021 8:30AM - 5:00PM
KES 69,600 / USD 810 Apply Now
Campus Location

Kenya School of Monetary Studies. Noordin Rd, off Thika Super Highway,Ruaraka,Nairobi,Kenya

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Course Feature
Class Description

Course Objective
To enhance efficiency in the banking industry by exposing participants to the basic operations of the banking system, banking principles and practice.

Course Content

  • Branch Operations
  • Introduction to Banking
  • Consumer Protection Guidelines
  • Customer’s Accounts
  • Trade Finance
  • Trade Finance definition-domestic and international
  • Methods of settlement in international trade
  • Risk Management and Compliance
  • AML
  • Fraud and Forgeries
  • Customer Instructions Authentication and Action
  • Cheque Truncation
  • Reasons for unpaying a cheque/KBA return codes
  • Obligations of the collecting and paying bank.
  • Stop payments Other Alternative Banking Channels
  • Mobile banking
  • PesaLink
  • Money Transfer Services i.e. Western Union and MoneyGram
  • Cash Operations(Part1)
  • Foreign currency transactions
  • Cash Operations (Part 2)
  • CIT operations
  • ATM machine operations
  • Handling cash overage and shortages
  • End of day cashier till and vault balancing
  • Features of Kenyan Currency

Target Group
Operations managers and officers.

Venue
Nairobi