Effective Communication and Reporting Writing
Course Feature
Class Description
Course Objective
To impart participants’ with knowledge that will enhance their skills in report writing.
Course Content
- Communicating in today’s global business environment
- Understanding the communication process
- Using communication technology effectively
- How to communicate negative messages
- Intercultural communication
- Introduction to proposal writing
- Designing the proposal structure
- Introduction to report writing and purpose of reports
- Clarifying the purposes and objectives of reports
- Types of reports
- Designing the report structure
- Drafting and laying out of the text
- Summarizing reports
- When and how to use graphics
- Editing and proof reading reports
- Report presentations
- Importance of emotional intelligence and how to deal with difficult people
Target Group
Officers to middle level managers involved in writing reports.
Venue
Kisumu